When things feel overwhelming, my instinct has never been to act quickly. I step back.I try to reframe the problem.I delay decisions until the intent feels clearer. For a long time, I didn’t think of this as a design trait.…
When I first started working on AI-powered products, I approached them the same way I approached any other digital product. Define the screens.Map the flows.Design the happy path.Handle edge cases later. On paper, this made sense. It’s how we’ve designed…
When I first encountered agentic AI systems, my instinct was to lean on familiar UX patterns. Define the flow.Constrain the steps.Make the system predictable. That’s how we’ve always designed reliable software. But the more I worked with agent-based systems, the…
Designing for Intent, Not Clicks For a long time, I evaluated UX success by how smoothly users moved through a flow. Did they click the right thing?Did they complete the steps?Did they reach the end without friction? That mindset served…